See it in action
Care & Cleaning
Suede, cork and leather age beautifully when cared for the right way. Here is how to keep your pair looking new.
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Cleaning the suede upper
Use a soft suede brush to gently remove surface dirt. Brush in one direction and avoid soaking the material with water.
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Caring for the cork footbed
Use a soft suede brush to gently remove surface dirt. Brush in one direction and avoid soaking the material with water.
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Removing odors & keeping them fresh
Use a soft suede brush to gently remove surface dirt. Brush in one direction and avoid soaking the material with water.
AURA
At AURA, every step is designed to feel effortless. Our footwear blends comfort, natural textures, and timeless style to create versatile pieces made for everyday life — helping you move with confidence, ease, and your own unique sense of style.
From our customers
Frequently Asked Questions
How long does delivery take?
We typically prepare orders in 24 to 48 hours. Enter your address at checkout to see the estimated delivery time. All available destinations include free tracked shipping. See our Shipping Policy.
Will I pay customs fees?
Check the charges shown at checkout for your delivery address. If taxes and duties are shown as included, they are covered in the price you pay. See our Shipping Policy for details.
How do I track my order?
Use the tracking link in your dispatch email. If your order is past its estimated delivery date, Contact AURA with your order number.
Can I exchange my order?
Request an eligible size exchange within 30 days of delivery. Email useaura.shoes@gmail.com with your order number and the size you need. We’ll provide the return address for your order and prepaid instructions. AURA covers shipping both ways. See our Returns & Refunds Policy.
How do refunds work?
Email useaura.shoes@gmail.com with your order number to request a return. AURA will send prepaid return instructions and confirm where your item should go. For refund timing and your rights, see our Returns & Refunds Policy.
Which size should I order?
Check the size guide on this page where available. If you’re between sizes, Contact AURA for help before ordering. Eligible size exchanges are free.
What if my item is faulty?
If your item is faulty, damaged or incorrect, email useaura.shoes@gmail.com with your order number and describe what happened. Include photos if you can. We’ll explain the next steps and arrange any required return. See our Returns & Refunds Policy for your consumer rights.
What is it made of?
Check the Description section for product materials. Contact AURA if you need details about a specific style.
Which payment methods do you accept?
See the available payment methods at checkout. Payment options may vary with your country.